wp__platrest-wp, Author at Platinum Restoration

Morton High School – Project Narrative

Posted on December 19, 2020August 5, 2022 by wp__platrest-wp

On June 23, 2010, torrential rainstorms hit the Chicago area, crippling many homes, businesses, and schools. Over 8” of rainfall in one hour was recorded in the towns of Berwyn and Cicero, causing short- term power outages that disabled pump stations at nearby schools and municipal buildings.

School District 201 was one of the hardest-hit entities, and both Morton High School East and Morton High School West suffered substantial Category 1 and 3 water intrusions from multiple entrances. Water poured into the buildings through doorways, roof leaks, and drains. Maintenance staff members were called in immediately to remove standing water and to begin the overwhelming task of restoring the field houses, stadium training areas, and over 275,000 SF of classrooms, hallways, gymnasiums, and locker rooms. Although the staff members did an excellent job of mitigating the damage, it became clear when mold appeared that professional restoration was incontrovertible.

A third-party administrator (TPA) called Platinum Restoration late in the afternoon of June 28, 2010, to inspect the damage and deliver a synopsis on the size of the loss. Our team analyzed the situation that evening and reported the loss as catastrophic. The TPA arranged a meeting with the school principals, director of school grounds, head janitors, and our large loss project management team the next morning. After a three-hour walk-through of both campuses, Platinum Restoration was contracted to perform the restoration. The district was covered by an all-risk policy, and it was our task to save whatever assets possible and make expert decisions on what could not be restored. The areas that were to be concentrated upon to restore were the Morton West girls’ gymnasium and the Morton East field house floor. Both had been impacted by water; however, they did not exhibit mold growth and could be saved with the right method of cleaning and drying. During this flooding, approximately 10% of the Morton East field house floor was only wetted and would be dried with ease.

Client Portal – All New!

Posted on November 10, 2020August 5, 2022 by wp__platrest-wp

We are in the process of establishing our all new client portal, where we can communicate with our clients electronically.

Both large and small projects require coordination between the insured, the adjuster, and the restorer. Platinum Restoration created our Client Portal to facilitate this coordination.

We believe that communication is paramount, and the Client Portal is a centralized location to store job files, pictures, and keep notes on the project’s progression.

If you aren’t already a client of ours, please contact us for more information on how our Client Portal can be of help to you.

Do You Know ALL That We Do?

Posted on October 10, 2020August 5, 2022 by wp__platrest-wp

Do you know ALL that we do?

Perhaps one of the worst things one can hear from a customer or client is “Oh, you do that too?”, but after they have called another contractor. So we’re determined to make sure you know exactly what we are capable of and we can’t think of anything being too obvious.

RIA Announces Certified Restorer Redevelopment Committee

There are very few Certified Restorers in our industry. Platinum Restoration is proud to call one of them ours. Click here to download the PDF all about how Platinum is working to redefine what it means to be a Certified Restorer

Water Damage

Starting from the top down, every technician in the company holds the IICRC Water Restoration Technician certification and our company policy is to be onsite to any assigned loss in Chicagoland within two hours or less. No assignment is too small OR too large and we are capable of resourcing hundreds of air movers, low grain refrigerant dehumidifiers, large capacity desiccants and full power distribution. Whether salvageable carpet is flood or fire damaged, we also perform all carpet cleaning “in-house” with IICRC certified technicians.