Loyal Restoration Client Testimonials
Below are some of the client testimonials we have received over the years. We set out to make every client as satisfied as these clients are.
Remodeling
Paul O, Willowbrook, IL
Paul O, Willowbrook, IL
Remodeling
The quote/contract process was extremely thorough. Based on the architectural drawings we provided, the quoting software they use breaks out everything - and I mean everything (down to the wax ring closet gasket). Knowing this was going be a significant investment for us, it was great to be able to clearly see where we had to cut back.
Kevin G. was our project manager and made the entire process very easy. We were very new to remodeling/construction and very novice in our understanding of the whole process. He met with us to go through the plans and brought recommendations that we never would have thought of. He was always accommodating to our changes (and indecisiveness) and was a constant presence at our house. He ran a tight ship, and we were amazed at how clean and organized they kept everything. He even had all the contractors come in and out of the egress window. Not something we asked for, but it was nice not having to mop up footprints every day. Sure, it got dusty during drywall, but they brought an air scrubber to minimize the dust on the upstairs floors.
Robert and John were the main carpenters on the project. They were amazing. They were constantly looking for better/smarter ways to do things. They are also genuinely nice people. Once the project was finished, we commented about how we were going to miss them (although we have other projects in the coming years that I am sure they will be back).
All of the tradesmen that Platinum Restoration brought in were top-notch. Always on-time and, again, the quality of the work is excellent. We couldn’t be happier with the way it turned out.
Highly recommended!
Thanks,
Chris G, Downers Grove, IL
Chris G, Downers Grove, IL
Mold Remediation & Reconstruction
Tony D, Niles, IL
Tony D, Niles, IL
Water Mitigation
The entire crew, when they arrived, went right to work, and work, they did! I have ever seen such a work ethic, and energy. ALL the long day, they carefully removed all the furniture and All the other items in the basement. The project manager called for, and had delivered a "pod-type" container to store the basement items and keep them safe and dry. Every manager and all, each of the crew, besides being extremely hard-working, were professional, clearly communicated, kept updating the progress of the project, and thorough in every step, took gentle care of our belongings.
Not only was our basement totally cleared, but it was finished, completely clean, and neat. I would ABSOLUTELY hire Platinum Restoration again, and recommend them to our friends and family.
In fact, we may hire them, perhaps as soon as next week, to complete the finishing work, too, since a family contact we made arrangements with to to restore/re-finish the basement, back in early June, so far, more than a month behind, late in coming to do the work, and we know that Platinum Restoration will do wonderful quality work.
Leslie Z, Downers Grove, IL
Leslie Z, Downers Grove, IL
Flood Restoration
Mary Lou K, Burr Ridge, IL
Mary Lou K, Burr Ridge, IL
Water Mitigation
Lara B., Downers Grove, IL
Lara B., Downers Grove, IL
Water Mitigation
Mary C., Mount Prospect, IL
Mary C., Mount Prospect, IL
Water Mitigation
Scott K., Downers Grove, IL
Scott K., Downers Grove, IL
Water Mitigation
Mary Jo I, Schaumburg, IL
Mary Jo I, Schaumburg, IL
Mold Remediation & Reconstruction
Shane Fisher, Chicago, IL
Shane Fisher, Chicago, IL
Mold Remediation
Allison, Chicago, IL
Allison, Chicago, IL
Water Mitigation
Dan Peterson, Aurora, IL
Dan Peterson, Aurora, IL
Fire Restoration
Laura , Chicago, IL (Gold Coast)
Laura , Chicago, IL (Gold Coast)
Water Mitigation
L. Haris , Wood Dale, IL
L. Haris , Wood Dale, IL